This document governs
· the use of our website, and,
· any other related agreement or legal relationship with us
in a legally binding way.
You must read this document carefully.
Our website is provided by:
Chagga UK. United Kingdom
Contact email: info@wachaggauk.co.uk
Please note that some provisions may only apply to certain categories of users.
In particular, certain provisions may only apply to consumers or to those users
that do not qualify as consumers. Such limitations are always explicitly
mentioned within each affected clause. In the absence of any such mention,
clauses apply to all users.
Unless stated otherwise, the terms in this section apply generally when
using our website.
Specific or additional conditions may apply in certain situations and are noted in this document.
By using our website, you confirm the following:
· you are older than 16 years old
· you are not in a country under a UK government embargo or designated as a "terrorist-supporting" country;
· you are not on any UKgovernment list of prohibited or restricted parties.
To use the service, you can register or create an account by providing complete
and truthful information. You can also use the service without an account, but
this might limit some features.
You are responsible for keeping your login details confidential and must choose passwords that meet the highest standards of strength as allowed by our website.
By registering, you agree to take full responsibility for all activities under your username and password.
You must immediately inform us using the contact details in this document if you believe your personal information, account, or login details have been violated, disclosed, or stolen.
Registration of accounts on our website is subject to the conditions outlined
below. By registering, you agree to meet such conditions.
· It is not permitted to register accounts by bots or any other automated methods;
· You must register only one account, unless otherwise specified;
· Your account must not be shared with other persons unless otherwise specified.
You can close your account and stop using our service anytime by
contacting us at the contact details provided in this document.
We reserve the right to suspend or delete your account at any time and without
notice if we find it inappropriate, offensive, or in violation of these terms.
Suspending or deleting accounts does not entitle you to claim for any compensation, damages, or reimbursement.
The suspension or deletion of accounts due to causes attributable to you does not exempt you from paying any applicable fees or prices.
Unless otherwise noted, all content on our website is owned or provided by us
or our licensors.
We do our best to ensure the content on our website complies with all laws and respects third-party rights. However, this may not always be achievable.
If you believe your rights are being infringed, without prejudice to any legal prerogatives to enforce your rights, please report any issues using the contact details provided in this document.
We hold and reserve all intellectual property rights for all content.
You may not use such content in any way that is not necessary or implied for the proper use of the service.
Specifically, but without limitation, you may not copy, download, share (beyond the limits mentioned below), modify, translate, transform, publish, transmit, sell, sublicense, edit, transfer, assign to third parties, or create derivative works from the content on our website. You also cannot allow any third party to do so through your account or device, even unknowingly.
Where explicitly stated, you may download, copy, and share some content from our website for personal and non-commercial use, provided you correctly implement copyright and other required attributions.
Any statutory limitations or exceptions to copyright remain unaffected.
Through our website, you may access external resources provided by third
parties. You acknowledge and accept that we have no control over these
resources and are not responsible for their content or availability.
Conditions for third-party resources, including any rights granted in their content, are governed by those third parties' terms and conditions or by applicable law.
Our website and service may only be used within the scope of what is provided
for, under these terms and applicable law.
You are solely responsible for ensuring your use of our website and service does not violate any laws, regulations, or third-party rights.
We reserve the right to protect our interests by denying you access to our website or service, terminating contracts, and reporting any misconduct to the appropriate authorities if you are involved in or suspected of the following:
· violating laws, regulations, or these terms;
· infringing on third-party rights;
· significantly impairing our legitimate interests;
· offending us or any third party.
Some of our services require payment. Details about fees, duration, and
conditions are described in the dedicated sections of our website.
When you place an order, the following apply:
· submitting an order determines the contract conclusion and obligates you to pay the specified price, taxes, and any additional fees and expenses outlined on the order page;
· if the purchased service requires action from you, such as providing personal information or specific requests, submitting the order means you agree to cooperate accordingly;
· after submitting the order, you will receive a receipt confirming that the order has been received.
All communications regarding the purchasing process will be sent to the email address you provided.
During checkout and before order submission, you will see all charges,
including any fees, taxes, and costs (including, where applicable, delivery
costs).
On our website, prices are displayed including all applicable fees, taxes, and costs.
Details about accepted payment methods are provided during the purchasing
process.
Certain payment methods might have additional conditions or fees. In these cases, more information can be found in the related section of our website.
Unless exceptions apply, if you qualify as a European consumer, you have the
right to withdraw from a contract within a specified period (usually 14 days),
without giving any reason. If you don’t fit this qualification, you cannot
benefit from the rights described in this section.
To withdraw from a contract, you must inform us clearly of your decision. This
can be done using a withdrawal form or by any other clear statement. Make sure
to do this before the withdrawal period ends.
· for goods, the withdrawal period ends 14 days after you or a designated third party takes physical possession of the goods;
· for multiple goods ordered together or delivered separately, the withdrawal period ends 14 days after you or a designated third party acquires physical possession of the last good.
If you correctly withdraw from a contract, we will reimburse you for all
payments made to us, including any delivery costs, if applicable.
However, any additional costs resulting from choosing a delivery method other than our standard option will not be reimbursed.
We will process your reimbursement promptly and no later than 14 days after we receive your withdrawal notification. Reimbursements will be made using the same payment method you used for the initial transaction unless agreed otherwise. You will not incur any costs or fees for this reimbursement.
Unless exceptions apply, if you qualify as a consumer in the United Kingdom,
you have the right to withdraw from a contract within a specified period
(usually 14 days), without giving any reason. If you do not fit this
qualification, you cannot benefit from the rights described in this section.
To withdraw from a contract, you must inform us clearly of your decision. This
can be done using a cancellation form or by any other clear statement. Make
sure to do this before the cancellation period ends.
· for goods, the cancellation period ends 14 days after you or a designated third party takes physical possession of the goods;
· for multiple goods ordered together or delivered separately, the cancellation period ends 14 days after you or a designated third party acquires physical possession of the last good.
If you correctly withdraw from a contract, we will reimburse you for all
payments made to us, including any delivery costs, if applicable.
However, any additional costs resulting from choosing a delivery method other than our standard option will not be reimbursed.
We will process your reimbursement promptly and no later than 14 days after we receive your cancellation notification. Reimbursements will be made using the same payment method you used for the initial transaction unless agreed otherwise. You will not incur any costs or fees for this reimbursement.
We limit our liability as much as legally allowed when executing agreements
with you. This means our responsibility for damages is reduced to the maximum
extent permitted by law unless explicitly stated otherwise or agreed upon with
you.
You agree to indemnify us and our affiliates, officers, directors, and
employees from any claims or demands made by third parties due to or in
connection with any culpable violation of these terms or third-party rights
related to your use of the service to the extent allowed by law.
Unless explicitly stated otherwise and subject to applicable law, you cannot
claim damages against us (or any individual or entity acting on our behalf).
However, this exclusion does not apply to damages affecting life, health, or physical integrity, damages arising from the breach of significant contractual obligations (such as those necessary to fulfill the contract's purpose), and/or damages resulting from intentional or gross negligence, provided that our website has been used appropriately and correctly by you.
Unless damages stem from intentional or gross negligence, or they impact life, health, or physical integrity, our liability is limited to typical and foreseeable damages at the time the contract was entered into.
Our failure to assert any right or provision under these terms does not waive
that right or provision. No waiver will constitute a continuing waiver of such
term or any other term.
To maintain the best service level, we reserve the right to interrupt the
service for maintenance, updates, or other changes, with appropriate
notification.
We may suspend or discontinue the service within legal limits. If discontinued, we will assist you in withdrawing personal data and respect your rights regarding continued product use and compensation under applicable law.
The service may be unavailable due to events beyond our reasonable control, such as infrastructure breakdowns or blackouts.
You may not reproduce, duplicate, copy, sell, or exploit any part of our
website or its service without our express written permission, granted
either directly or through a legitimate reselling programme.
For information on the use of personal data, you can refer to our website's
privacy policy.
Without prejudice to any more specific provisions in these terms, all
intellectual property rights associated with our website, including copyrights,
trademark rights, patent rights, and design rights, are exclusively owned by us
or our licensors. These rights are protected by applicable laws and
international treaties concerning intellectual property.
All trademarks, whether nominal or figurative, and any other marks, trade names, service marks, word marks, illustrations, images, or logos associated with our website, are and remain the exclusive property of us or our licensors. These are also protected by applicable laws and international treaties related to intellectual property.
We reserve the right to modify these terms at any time, informing you of any
changes.
Such changes will only affect the relationship with you from the date communicated onwards.
Your continued use of the service will signify your acceptance of the revised terms. If you do not wish to be bound by the changes, you must stop using the service and terminate the agreement.
The applicable previous version will govern the relationship prior to your acceptance. You can obtain any previous version from us.
If legally required, we will notify you in advance of when the modified terms will take effect.
We reserve the right to transfer, assign, dispose of by novation, or
subcontract any or all rights or obligations under these terms, considering
your legitimate interests. Provisions about changes to these terms will apply
accordingly.
You cannot assign or transfer your rights or obligations under these terms without our written permission.
All communications regarding the use of our website must be sent using the
contact information provided in this document.
Invalidity or unenforceability of any provision under applicable law
will not affect the validity of other provisions, which will remain in full
force and effect.
These terms are governed by the law of the place where we are based, as
outlined in the relevant section of this document, without regard to conflict
of laws principles.
However, regardless of the above, if the law of the country that you are based
on provides for higher applicable consumer protection standards, such higher
standards will prevail.
The jurisdiction over any controversy related to these terms lies with the
courts of the place where we are based, as outlined in the relevant section of
this document.
If you are a consumer based in England and Wales, you may bring legal
proceedings related to these terms in the English and Welsh courts. If you are
a consumer based in Scotland, you may bring legal proceedings in either the
Scottish or the English courts. If you are a consumer based in Northern
Ireland, you may bring legal proceedings in either the Northern Irish or the
English courts.
